Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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I am very disappointed that this idea has a status of will not implement. I was told by support that we should not allow invoices that are expensed to several different projects to be entered as one invoice. They stated we should enter each as separate invoices. We are a $350M company and this is ridiculous. It is responses like this that make me think that we have outgrown the product.
There are two others who probably feel the same way. How do we go about finding out if there are others who have not taken the time to submit a suggestion? I would like to speak with someone about this directly.