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Enhancement - Issue: Technician can clock into two work orders simultaneously in Service Tech

Product: Work Order
   
Idea: Issue: Technician can clock into two work orders simultaneously in Service Tech

More information: Issue: Technician can clock into two work orders simultaneously in Service Tech

Enhancement Request: a technician should not be able to log time on two work orders simultaneously
Feedback (as a user) on this matter, at present, as it goes forward to the development team would be for Spectrum to automatically clock a technician out of the initial work order once they clock in to the second work order or to possibly add a dialogue box which queries the technician noting they cannot clock into the new work order without clocking out of the previous one.


Submitted by Dave Ienzi from Dilfo Mechanical Contractors.
Incident #751028






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Dexter
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  • Apr 23 2018
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Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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