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A/R ZERO BALANCE INVOICES TO PRINT AND SHOW IN A/R HISTORY

We have full coverage service contracts that our clients want to get a zero dollar invoice for all service work we do for them that is not chargeable to them (since work is included in full coverage service contract).  We also, want the ability to see this in a/r history as a no charge invoice (or zero charge invoice/zero bal invoice)  Many times our customers ask if we have sent them their proof on service calls (work order copies do not suffice) - if this were in the a/r history we could resend them the zero balance invoice proving the work was done.  right Now in order to get the invoice in a/r history, we have to charge them 1 cent and then write off the 1 cent.   If we had an option to post the "costed" work order to invoice history or not - that would be great.

  • Guest
  • Jul 12 2018
Company Pacific Air Control Inc.
Job Title / Role Controller
I need it... Yesterday...Come on already
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Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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