Maintenance Work performed on Client Equipment is logically no different from Maintenance Work performed on Owned Equipment.
From how the work is identified, materials acquired, to the planning, scheduling, and Mechanic dispatch.
Yet Spectrum works like two different systems for when Maintenance work is performed for Clients and Performed for Self. In fact the Work Order Module is not Purchase-able as an integrate-able part of the Equipment Module, nor is the Technician Scheduler.
Yet all these Maintenance Work management systems are logically the same whether maintenance/service work is for self or for others. Why are these both separate and non-integrated systems in Spectrum??? How many systems does Spectrum sell to the big Civil Contractors who own lots of heavy iron, and do all their own Maintenance Work and Repair Technician Field dispatching etc.??? Or does Spectrum loose the sale to HCSS?
How about integrating all these functionalities so it does not matter who owns the equipment to be maintained. You can sell the Modules separately as required, but don't keep the functionalities separate. There can be two separate equipment identification lists (1) client (2) owned and depending on which is selected it is either client Billable or Internally costed. All the WO and dispatch functions would be the same for both Maintenance routes, dispatch Mechanic to Job Site, or dispatch to a Client Site. No logical Difference. In our case we do both, Maintain Client equipment and our Own.
Company | Roughrider International |
Job Title / Role | Contracts Manager |
I need it... | Yesterday...Come on already |
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