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Updating the Total in AP Payment History when the refresh button is hit (Refresh doesn't update totals...)

When in AP Payment History, if you use the refresh button, the list of invoices refreshes, but the "Total Open" amount on the top right corner does not update and it would be helpful for it to give an accurate total.

  • Guest
  • Nov 1 2018
Company Tri-State Drilling Inc.
Job Title / Role Accountant
I need it... 3 months
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  • Admin
    Geoffrey Falk commented
    January 14, 2019 20:03

    I always appreciate knowing these things!

    I'll add this to my list of things for Development to research.  Thanks again!!

  • Guest commented
    January 14, 2019 19:28

    Your scenario is correct for AP Payment History. 

    I've also noticed it in AP Open Invoices, when I'm checking statements and an invoice has a wrong amount entered (discount or other reason), but it hasn't been posted yet.  I open the invoice, change the amount, close the Data Entry tab bringing me back to the Open Items tab.  I hit refresh to update the listing of invoices, which corrects the invoice listed, but the total on the top has the old total.  In order to get the accurate total to display, I "Switch" vendors and enter the same vendor code again.  I'm not sure why the total wouldn't update to match the listing of invoices displayed. 

    I would say it doesn't happen often, but enough that made me think, "I should let them know this doesn't update." :)  Again, I can get the total by going out, but just think if the invoices listed below update, then the total at the top should update as well.

  • Admin
    Geoffrey Falk commented
    January 14, 2019 18:55

    Hello!

    On listboxes such as AP Payment History, the totals are based on what is currently displayed.  Specifically, the totals are based on what is displayed...change the date range and the totals change too.  

    But help me out here.  Is the issue that while you were sitting in the screen, someone made a payment.  After clicking Refresh, the list updates, but the totals do not.  If so, how often does this scenario occur?  

    Thanks!

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