When using the Create Work Orders utility you are able to assign a requested tech and a schedule date. However the work orders will still display as "Unassigned" on the dispatch board and Dispatch schedule because the assignments generate without a time and hour listed. We have over 1000 Service Contracts generate month which make the tool very helpful for us, be we are not able to use the Dispatch Board or Schedule as a tool because these work order display as unassigned.
Guest
| Company | Kleenco |
| Job Title / Role | Director of Training and Development |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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