There have been several occasions now where the notes that are taken by our techs in the work order will just disappear. There is no way to get these notes back after they disappear. We have lost a lot of important information due to this glitch. The notes will appear for a quick second, and without touching anything, they go away.
Guest
| Company | Reynolds Construction |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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This happens to us all the time and has been happening now for a few years.