Sometimes our site contact email address is different than the customer. It would be nice to have an email address option on the Main page of each new work order!
Guest
| Company | Glynn Electric |
| Job Title / Role | AO |
| I need it... | 6 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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We are having the same issue. Our service techs are sending signed work orders to the bill to customer, instead of the site contact.