This would be very useful as we work many sites that have many pieces of the same equipment, (as in 100+) if the tech could add the model/serial on site then we will be able to track work to that equipment and know that the call has been performed to that specific piece of equipment. To be honest it is very strange you have this restricted as all other service platforms we have dealt with have this ability.
Guest
| Company | Harris Air systems |
| Job Title / Role | Service manager |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
© 2023 Trimble Inc. All Rights Reserved. Viewpoint®, Vista™, Spectrum®, ProContractor™, Jobpac Connect™, Viewpoint Team™, Viewpoint Analytics™, Viewpoint Field View™, Viewpoint Estimating™, Viewpoint For Projects™, Viewpoint HR Management™, Viewpoint Field Management™, Viewpoint Financial Controls™, Vista Field Service™, Spectrum Service Tech™, ViewpointOne™, ProjectSight® and Trimble Construction One™ are trademarks or registered trademarks of Trimble Inc. or its affiliates in the United States and other countries. Other names and brands may be claimed as the property of others.
Being able to identify Equipment by a "unique identifier" such as Unit Number, Serial Number, Type and Capacity etc. is essential whether it is Client Equipment or self Owned Equipment. This function even flows through into Warranty Tracking on Client and Own Equipment, as well as reporting to the Client on an individual Unit basis. Both for the provided Service Performance, as well as the individual Equipment Performance.