It would be great if there was better communication from Spectrum with regards to updates and hot fixes. When I asked support about the communication they have no idea when or if any information was even sent out.
So the better communication needs to not only be with their customers but also internally.
Jennifer Sanchez
| Company | Cascade Concrete Sawing & Drilling |
| Job Title / Role | Controller |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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We agree as well here!
We have implemented a new call tracking system and this functionality was lost. It is currently being worked on. Stay tuned!
Geoff