Submit your Suggestions for Spectrum

Doc Imaging either flattens PDFs or provides warning for user to do so

We are experiencing frequent system outages due to Doc Imaging taking the system to its knees. Just this week, the issue has hit three times, delaying many critical business processes dependent on Spectrum and leaving staff unproductive for hours. We have advised users to flatten fillable PDFs, but would like an application enhancement that either flattens PDFs as part of the upload process, gives users a warning to flatten or prohibits upload of non-flattened fillable PDFs. Relying on all users to always proactively flatten without system assistance is not a scalable solution.

  • Guest
  • Jun 5 2020
Company Baker Electric
Job Title / Role IT Application and BI Engineer
I need it... Yesterday...Come on already
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Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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