The asterisk creates issues for customers when exporting to their banks if they use XML exports. Specifically, anything after the asterisk is ignored. The resulting payment export does not show as rejected on their side because payment data is not sent to their bank for processing
Brandy Loughrie-Moore
| Company | Electra Link |
| Job Title / Role | CFO |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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