As soon as a cost center is selected on a Sales Order in Order Processing, it is automatically greyed out and cannot be changed. Forcing us to delete the Sales Order and start over. Additionally, if the SO is invoiced by our service department and the cost center is wrong, the customer was given a wrong invoice number to pay.
Rae Marie Drews
| Company | Neuman Pools Inc |
| Job Title / Role | Accounting |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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You have the ability to edit cost centers at the line item level for POs, AP and AR Invoices but cannot do this within Order Processing. This would help us tremendously for orders that we have with products that cross over multiple entities.