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Avatax Connector Always Has (0.00%) Calculated on Customer Invoices

We have Customer Invoices that are created in Spectrum that automatically calculate Sales Tax with an Avatax Connector. However, it will leave the Percentage % Rate in Parenthesis at (0.00%). The vast majority of our customers require us to have that field populated with the actual rate so the only option is to use the Adobe PDF Menu to edit the file and manually calculate the correct percentage rate to replace the 0.00% before sending to the customer on each individual invoice. We have a high volume of invoices so it is very important for us to have this manual procedural step eliminated.

  • Guest
  • Nov 5 2021
Company MESA
Job Title / Role Controller
I need it... Yesterday...Come on already
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Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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