Users should have the option (in installation) to prevent any entry to a work order with a 'closed' status/date. We recently had a part added to a work order that had been closed for almost a year. Allowing this entry distorts time needed for repairs and between failures. If a work order is re-opened, the closed date resets to current which preserves the history and timeline for repairs.
Karen Dotson
| Company | COMANCO |
| Job Title / Role | Staff Accountant |
| I need it... | Yesterday...Come on already |
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From an auditor's perspective, this is a much needed control that needs to be implemented by the Spectrum Software team.
Agreed. This update will prevent technicians/mechanics from adding inventory items to a closed Work Order as opposed to creating a new Work Order for additional services/repairs.