We had a vendor name change. The code stayed the same. When I search by the name, it does not appear but if I search by the same vendor code, the new name appears. It seems the search is not looking to the vendor description name each time.
Sarah Dalrymple
| Company | WRS |
| Job Title / Role | Controller |
| I need it... | 3 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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Sarah -
This may solve the issue here. Go to the A/P Error Recovery menu and run option #2 Recreate Vendor/Phone XREF.
It sounds like the cross ref file didn't get updated properly.
Let us know!