Submit your Suggestions for Spectrum

Add customer on hold for non-payment

In service module it would be nice to have a function where we can put a customer on hold for non payment and we can't generate new work orders for said customer that way dispatcher knows there an issue with said customer

  • Guest
  • Dec 15 2023
Company The Comfort Group Inc
Job Title / Role Customer Care Specialist
I need it... 1 month
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Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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