Currently, when an approver is replaced or added via Invoice Approval Routing Maintenance, existing invoices do not dynamically recognize the change if the approver has an approval limit. This forces users through a repetitive, 5-step "Reject and Refresh.”
When an approver with approval limits leaves or is unavailable, the current process to re-route their pending invoices requires:
Modifying the routing code on the Invoice Approval Routing Maintenance screen by adding the new approver.
Rejecting the invoice back to the originator.
Selecting “Edit invoice” to update the invoice approval routing.
Selecting “More Info.” on the Vendor Invoice Entry screen and manually toggling the routing code away and back again just to force a data refresh.
Switch to originator and re-approve the invoice and the invoice then goes to the new (Future) approver.
Step 4 is a non-intuitive "ghost step" that creates unnecessary clicks and slows down the payment cycle.
Implement a dynamic refresh trigger on the Invoice Information screen.
Logic: When an invoice is in "Edit" mode, the system should automatically poll the Invoice Approval Routing Maintenance table to ensure the available approver list is current.
Alternative: Add a "Refresh Routing" button to the More Info screen to eliminate the need to toggle the routing code back and forth.
| Company | Vulcan Materials |
| I need it... | Yesterday...Come on already |
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