Submit your Suggestions for Spectrum

AP approval routing for debt card transactions (manual checks)

AP invoices cannot be routed for approval if you want to have the banking information attached, forcing you to send debit card transactions through the approval routing and get completely posted as unpaid invoices before you can go back and apply the payment to the transaction. Why can't these be handled in the same way as credit card transactions? When I asked spectrum support, she told me that because the money has already been spent as far as the bank is concerned, we don't need it to go through the approval process, but that is just not true. Even if the money is already spent, managers still want to review the transactions to make sure employees aren't making inappropriate swipes of the card and the accountants want to review the coding for accuracy. Why make debit card transactions harder to review than credit card transactions? Employees who are stretched for time are more likely to cut corners and just apply the payment information during the initial entry and post invoices without sending them through the approval boxes, which results in errors that need to be corrected.

  • Guest
  • May 11 2021
Company Rock and Dirt Environmental
Job Title / Role Controller
I need it... Yesterday...Come on already
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Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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