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When Reversing Invoice - Should apply to original invoice automatically - not keep both in open items

This creates an additional step where we have to go into manual check and clear it so as not to confuse the issue if one person voids the invoice and another is doing the payment run - they may wonder why the two items are showing up.

  • Debbie Oland
  • Nov 20 2020
  • Already exists
Company Crystal Steel Fabricators, Inc.
Job Title / Role Controller
I need it... 1 month
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  • Admin
    Geoffrey Falk commented
    October 10, 2023 23:29

    Provided that the reversal is done in the same fiscal period/month, the original invoice and reversal (credit memo) are written directly to history. When this happens, there is no need to write a zero-dollar manual check.

    We made the ground rule that if the reversal was done in a different fiscal period, we would NOT write directly to history...and then you would need to clear it with a zero-dollar manual check.

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