So the state of MA (and I assume other states as well) often don't get us the new unemployment rates for the year until the end of January which means a few payrolls are done prior to receiving the new rates. There is no way to do an unemployment tax adjustment on an employee in payroll so unless I void and reissue multiple payrolls, which makes a big mess, especially beginning of year for the whole year and is an extreme amount of work...I can't get the unemployment correct in my system which means all reports and costs are inaccurate throughout the year. I don't understand how customers actually using Spectrum for payroll can rely on the reports and information coming out of Spectrum if these voids an reissues aren't done. It's very frustrating. Thankfully we use a payroll service and then make our payroll match theirs but I can't do that when Spectrum doesn't have a way for me to make adjustments. I've been doing payroll for over 25 years and have NEVER encountered a software that doesn't allow you to do tax adjustments on employees. It just blows my mind. I understand you can make certain adjustments in a future payroll, which would be fine, but unemployment is not a tax that you can make adjustments on in payroll.
Guest
| Company | Ironclad Services |
| I need it... | Yesterday...Come on already |
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