Our entire company is forced to log in multiple times to gain access to Spectrum. Sometimes it is twice, sometimes it is over 5 times. They are saying it is supposed to be that way and they built it to make us login multiple times. This is not MFA, this is actual login attempts with email and password. We get the aurora error and it kicks us out and then by the third time, we are able to log in without the aurora error.
Guest
| Company | Sure Steel, Inc. |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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This is a support issue that was resolved by the Systems Support group. Closing this request for now.